• I have uninstalled the app from my Shopify store. How do I remove the remaining files and assets?

  Please follow the steps below to properly uninstall the app: Go to Online Store -Themes -Current Theme -Actions -Select Edit code Select Layout -theme.liquid -Find and remove % include 'personizely' % and click Save Select Snippets -personizely.liquid -and click Delete Select Snippets -personizely.cart.liquid -and click Delete Select Snippets -personizely.product.liquid -and click Delete Select Templates -cart.personizely.json.liquid -and click Delete SFew readers

• How can I make my widget display on click?

  If you want to display a widget when your visitors click on a specific element on your website, you need to specify a valid CSS selector. You can find everything you need to know about CSS selectors here. Please find more details on how to locate the correct CSS selector and set up a click trigger in this tutorial.Few readers

• Common Issues

  In this article, we listed some of the most common issues that Personizely customers encountered in the past, as well as the resolutions that you can try out yourself. If your attempts are unsuccessful, contact us ASAP, and we will help you find a solution in no time. How can I edit the text from within the widget? If you want to edit a text block inside a widget, click “Edit” on the text element, and type the text inside the widget. Third-party browser extensions such as add-blockers canFew readers

• How can I display my widget only on specific pages?

  To display your widget only on certain pages, you need to use a “Page Rule” which you can set up in the Display Options section during your widget setup process. You can find a tutorial on how to set it up here. Please consult the following article for more details on the topic here.Few readers

• What is counted as a visitor when calculating the monthly quota?

  The monthly quota of unique visitors is counted as the total number of people that accessed your website during a billing period. If a visitor accessed your website more than once during the same billing window, they will still be counted as one visitor.Few readers

• How can I make the popup show up in the middle of the screen on mobile?

  On mobile, popups are usually displayed at the bottom of the screen (except the callout and bar widgets displayed at the top). According to research, it's the most efficient positioning that improves accessibility and increases conversion. If you still want to change the placement of your popup, you’ll have to use CSS.Few readers

• Can Personizely be installed via GTM?

  Personizely works seamlessly with Google Tag Manager, but we highly recommend placing it in the head tag of your pages to ensure an even better performance for your personalisation campaigns.Few readers

• How can I edit the text on a button?

  You can edit the text on buttons of any kind in Personizely (it can be a simple button, a form button, or a product button) by clicking “Edit” on the corresponding element. After that, simply click on the button text, and start typing.Few readers

• How to add your Branding?

  Customize your default colors, fonts, and border-radius to ensure your widgets match your website's style. This guide walks you through the setup process. Go to 'Settings' and select 'Branding'. Click on 'Themes' & select 'Parse your website theme' to automatically apply your site's design scheme. (https://storage.crisp.chat/users/helpdesk/website/30a06a2316be0a00/screenshot3801tyyFew readers

• How to fix the Shopify Marketing Automation Flow?

  This tutorial will guide you through the steps to establish a working marketing automation flow in Shopify, using an alternative trigger when subscription events are not properly captured. Personizely form automation To send the visitor input data to Shopify, an automation must be established. Edit the Form or Subscribe element in your widget Click on Add in the Automation section from the sidebar menu Select Shopify where the action should take place in. Select Add custFew readers

• How to integrate Wix email automation with Personizely?

  This tutorial will walk you through the setup of an effective integration between Wix Email Automation and Personizely. The main aim is to enhance your lead generation by automatically adding new contacts and assigning labels through a personalized list-building widget on your website. Log in to your Wix admin panel, navigate to Customers & Leads Contacts, then click on More Actions (the three dots icon) in the top-right corner and select Labels from the dropdown menu. (https:/Few readers