How to fix the Shopify Marketing Automation Flow?
This tutorial will guide you through the steps to establish a working marketing automation flow in Shopify, using an alternative trigger when subscription events are not properly captured.
Personizely form automation
To send the visitor input data to Shopify, an automation must be established.
- Edit the Form or Subscribe element in your widget
- Click on
Add
in the Automation section from the sidebar menu - Select
Shopify
where the action should take place in. - Select
Add customer
as the action type - Optionally add custom tags.
NOTE: The Personizely
tag is automatically present.
Shopify Automation Flow
The flow provided initiates when a customer is created, checks for a Personizely
tag, and sends a marketing email if the condition is met.
- Navigate to
Marketing
=>Automations
in Shopify admin. - Select
Create automation
or modify the existing draft. - Use
Customer created
as a trigger. - Check for
Personizely
tag - Send the Marketing Email.
By following these steps to fix your Shopify marketing automation flow, you'll ensure that your marketing emails are sent effectively to new customers that are collected via list-building widgets
Updated on: 03/02/2025
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